Lodging Managers

Also called: Front Desk Manager, Front Office Manager, Hotel Manager

Career Cluster: Hospitality & Tourism
What they do:
Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.
On the job, you would:
  • Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
  • Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
  • Confer and cooperate with other managers to ensure coordination of hotel activities.
KNOWLEDGE

Engineering and Technology
  • computers and electronics
Math and Science
  • arithmetic, algebra, geometry, calculus, or statistics
  • psychology
Arts and Humanities
  • English language
Business
  • management
  • human resources (HR)
SKILLS

Social
  • looking for ways to help people
  • understanding people's reactions
Basic Skills
  • listening to others, not interrupting, and asking good questions
  • talking to others
Problem Solving
  • noticing a problem and figuring out the best way to solve it
ABILITIES

Math
  • choose the right type of math to solve a problem
Ideas and Logic
  • notice when problems happen
  • order or arrange things
Verbal
  • communicate by speaking
  • communicate by writing
PERSONALITY

People interested in this work like activities that include leading, making decisions, and business.

They do well at jobs that need:
  • Dependability
  • Persistence
  • Initiative
  • Adaptability/Flexibility
  • Attention to Detail
  • Self Control
TECHNOLOGY

You might use software like this on the job:

Electronic mail software
  • Email software
  • Microsoft Outlook
Presentation software
  • Microsoft PowerPoint
Facilities management software
  • M-Tech Hotel Service Optimization System HotSOS
  • UniResMan
EDUCATION


bachelor's degree or no high school diploma/GED
usually needed SEARCH ALL PROGRAMS & MAJORS SEARCH COLLEGES & UNIVERSITIES
JOB OUTLOOK


Bright
New job opportunities are very likely in the future.


Salary:
High: $126,990.00
Median: $68,130.00
Low: $39,490.00
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