Labor Relations Specialists

Also called: Business Agent, Business Representative, Labor Relations Specialist

Career Cluster: Business Management & Administration
What they do:
Resolve disputes between workers and managers, negotiate collective bargaining agreements, or coordinate grievance procedures to handle employee complaints.
On the job, you would:
  • Negotiate collective bargaining agreements.
  • Investigate and evaluate union complaints or arguments to determine viability.
  • Propose resolutions for collective bargaining or other labor or contract negotiations.
Knowledge icon KNOWLEDGE

Safety and Government
  • law and government
Arts and Humanities
  • English language
Business
  • human resources (HR)
  • management
Skills Image SKILLS

Social
  • bringing people together to solve differences
  • talking people into changing their minds or their behavior
Basic Skills
  • listening to others, not interrupting, and asking good questions
  • talking to others
Problem Solving
  • noticing a problem and figuring out the best way to solve it
Abilities Image ABILITIES

Ideas and Logic
  • notice when problems happen
  • make general rules or come up with answers from lots of detailed information
Verbal
  • communicate by speaking
  • listen and understand what people say
Personality Image PERSONALITY

People interested in this work like activities that include leading, making decisions, and business.

They do well at jobs that need:
  • Self-Confidence
  • Perseverance
  • Stress Tolerance
  • Self-Control
  • Social Orientation
  • Integrity
Technology Image TECHNOLOGY

You might use software like this on the job:

Presentation software
  • Microsoft PowerPoint
Human resources software
  • Micropact entellitrak Labor Relations Edition
  • Oracle HRIS
Enterprise resource planning ERP software
  • Oracle PeopleSoft
  • Workday software
Job Outlook Image JOB OUTLOOK

New job opportunities are less likely in the future.

Salary:
High: $153,440.00
Median: $93,500.00
Low: $49,880.00
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