First-Line Supervisors of Housekeeping & Janitorial Workers

Also called: Environmental Services Supervisor (EVS), Executive Housekeeper, Housekeeping Supervisor

Career Cluster: Hospitality & Tourism
What they do:
Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.
On the job, you would:
  • Supervise in-house services, such as laundries, maintenance and repair, dry cleaning, or valet services.
  • Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.
  • Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
Knowledge icon KNOWLEDGE

Safety and Government
  • public safety and security
Arts and Humanities
  • English language
Education and Training
  • teaching and course design
Business
  • customer service
  • management
Skills Image SKILLS

Social
  • changing what is done based on other people's actions
  • looking for ways to help people
Basic Skills
  • keeping track of how well people and/or groups are doing in order to make improvements
  • talking to others
Problem Solving
  • noticing a problem and figuring out the best way to solve it
Abilities Image ABILITIES

Ideas and Logic
  • notice when problems happen
  • order or arrange things
Verbal
  • communicate by speaking
  • listen and understand what people say
Personality Image PERSONALITY

People interested in this work like activities that include leading, making decisions, and business.

They do well at jobs that need:
  • Leadership Orientation
  • Dependability
  • Attention to Detail
  • Cooperation
  • Integrity
  • Self-Control
Technology Image TECHNOLOGY

You might use software like this on the job:

Electronic mail software
  • Email software
  • Microsoft Outlook
Presentation software
  • Microsoft PowerPoint
Data base user interface and query software
  • Facility use software
  • Microsoft Access
Education Image EDUCATION

Wizard Logo
Wizard Logo

High school diploma/GED or Some college
usually needed
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Job Outlook Image JOB OUTLOOK

New job opportunities are likely in the future.

Salary:
High: $74,190.00
Median: $47,520.00
Low: $34,390.00
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