Tour Guides & Escorts

Also called: Docent, Historical Interpreter, Museum Guide

Career Cluster: Hospitality & Tourism
What they do:
Escort individuals or groups on sightseeing tours or through places of interest, such as industrial establishments, public buildings, and art galleries.
On the job, you would:
  • Describe tour points of interest to group members, and respond to questions.
  • Escort individuals or groups on cruises, sightseeing tours, or through places of interest, such as industrial establishments, public buildings, or art galleries.
  • Monitor visitors' activities to ensure compliance with establishment or tour regulations and safety practices.
KNOWLEDGE

Communications
  • multimedia
Arts and Humanities
  • English language
  • history and archeology
Education and Training
  • teaching and course design
Business
  • customer service
SKILLS

Social
  • understanding people's reactions
  • looking for ways to help people
Basic Skills
  • talking to others
  • listening to others, not interrupting, and asking good questions
ABILITIES

Attention
  • pay attention to something without being distracted
Verbal
  • communicate by speaking
  • listen and understand what people say
PERSONALITY

People interested in this work like activities that include helping people, teaching, and talking.

They do well at jobs that need:
  • Self Control
  • Adaptability/Flexibility
  • Concern for Others
  • Cooperation
  • Dependability
  • Attention to Detail
TECHNOLOGY

You might use software like this on the job:

Electronic mail software
  • Email software
  • Microsoft Outlook
Presentation software
  • Microsoft PowerPoint
  • Pear Deck
Customer relationship management CRM software
  • Centaur Systems Centaur Travel Business Management System TBMS
  • TourTech Systems TourTools
EDUCATION


associate's degree or bachelor's degree
usually needed
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JOB OUTLOOK


Bright
New job opportunities are very likely in the future.


Salary:
High: $58,620.00
Median: $36,060.00
Low: $25,930.00
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