Travel Agents

Also called: Destination Specialist, Travel Agent, Travel Consultant

Career Cluster: Hospitality & Tourism
What they do:
Plan and sell transportation and accommodations for customers. Determine destination, modes of transportation, travel dates, costs, and accommodations required. May also describe, plan, and arrange itineraries and sell tour packages. May assist in resolving clients' travel problems.
On the job, you would:
  • Collect payment for transportation and accommodations from customer.
  • Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
  • Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
KNOWLEDGE

Engineering and Technology
  • computers and electronics
Math and Science
  • geography
Arts and Humanities
  • English language
Business
  • customer service
  • sales and marketing
SKILLS

Social
  • looking for ways to help people
  • understanding people's reactions
Basic Skills
  • listening to others, not interrupting, and asking good questions
  • reading work related information
Problem Solving
  • noticing a problem and figuring out the best way to solve it
ABILITIES

Attention
  • pay attention to something without being distracted
Ideas and Logic
  • notice when problems happen
  • order or arrange things
Verbal
  • listen and understand what people say
  • communicate by speaking
PERSONALITY

People interested in this work like activities that include leading, making decisions, and business.

They do well at jobs that need:
  • Attention to Detail
  • Integrity
  • Dependability
  • Self Control
  • Achievement/Effort
  • Cooperation
TECHNOLOGY

You might use software like this on the job:

Video conferencing software
  • Zoom
Data base user interface and query software
  • Microsoft Access
  • Travel Agent CMS
Calendar and scheduling software
  • Apollo Reservation System
  • Rezgo online booking software
EDUCATION


associate's degree or high school diploma/GED
usually needed
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JOB OUTLOOK

New job opportunities are likely in the future.

Salary:
High: $69,640.00
Median: $47,410.00
Low: $30,580.00
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