Medical Secretaries & Administrative Assistants

Also called: Medical Receptionist, Medical Secretary, Unit Clerk

Career Cluster: Health Science
What they do:
Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
On the job, you would:
  • Answer telephones and direct calls to appropriate staff.
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  • Complete insurance or other claim forms.
Knowledge icon KNOWLEDGE

Engineering and Technology
  • computers and electronics
Health
  • medicine and dentistry
Arts and Humanities
  • English language
Business
  • customer service
  • administrative services
Skills Image SKILLS

Basic Skills
  • talking to others
  • listening to others, not interrupting, and asking good questions
Problem Solving
  • noticing a problem and figuring out the best way to solve it
Abilities Image ABILITIES

Attention
  • do two or more things at the same time
Verbal
  • communicate by speaking
  • listen and understand what people say
Personality Image PERSONALITY

People interested in this work like activities that include data, detail, and regular routines.

They do well at jobs that need:
  • Cooperation
  • Attention to Detail
  • Dependability
  • Integrity
  • Social Orientation
  • Empathy
Technology Image TECHNOLOGY

You might use software like this on the job:

Accounting software
  • Accounts receivable software
  • Intuit QuickBooks
Medical software
  • eClinicalWorks EHR software
  • Henry Schein Dentrix
Word processing software
  • Google Docs
  • Microsoft Word
Education Image EDUCATION

Wizard Logo
Wizard Logo

High school diploma/GED or Associate's degree
usually needed
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Job Outlook Image JOB OUTLOOK


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New job opportunities are very likely in the future.


Salary:
High: $60,050.00
Median: $44,640.00
Low: $35,050.00
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