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What they do: Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.
On the job, you would:
Prepare insurance claim forms or related documents, and review them for completeness.
Calculate amount of claim.
Post or attach information to claim file.
KNOWLEDGE
Engineering and Technology
computers and electronics
Arts and Humanities
English language
Business
customer service
administrative services
SKILLS
Basic Skills
reading work related information
talking to others
Problem Solving
noticing a problem and figuring out the best way to solve it
ABILITIES
Ideas and Logic
order or arrange things
use rules to solve problems
Verbal
listen and understand what people say
read and understand what is written
PERSONALITY
People interested in this work like activities that include data, detail, and regular routines.
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